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Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.
DELIVERY TIMES (estimates)
After an order has been placed, it is promptly sent to our factory where we will print and/or prepare, and ship your item(s) within 7-10 business days. Below are expected delivery times based on your location.
Please note: Due to the popularity of certain items in our catalog, shipping times may take longer than the estimates below.
When your order ships you can request your tracking number via email: [email protected]
US, UK, Australia & Canada Shipping Time Estimate
- Plush Products: 2-3 Weeks
- Printed Products: 2-3 Weeks
- Other Products: 2-3 Weeks
International Shipping Time Estimates
- Plush Products: 3-5 Weeks
- Printed Products: 3-5 Weeks
- Other Products: 3-5 Weeks
If your items have not arrived within 60 business days of the date of original purchase, contact Customer Service for a reship your item. (This policy excludes errors made by customers when providing shipping details on their order(s) and missed parcel deliveries).
If you are unhappy with your purchase, please contact us immediately and if we have made a mistake, we will make it right through either refund, store credit or replacement, depending on the situation.
Please do not send your purchase back to the manufacturer. We do not accept returns for a refund.
IMPORTANT: We can only deliver to customers in countries who have a dedicated mailing address that can accept parcels.
We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error, simply e-mail us at [email protected] as soon as possible.
BerryBest baby™ is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.
BerryBest Baby™ will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.
BerryBest Baby™ reserves the right to abandon the package(s) and will not be responsible for any refund If the order arrives at your country and
- The customer refuses to accept the package
- No attempt is made in the country of destination to deliver the package